Terms And Conditions

Last Updated: [10-01-2026]

Welcome to mexamarts  By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our platform.


1. Platform Overview

mexamarts is a multivendor marketplace that connects users with independent vendors offering products and services including but not limited to groceries, e-commerce products, food delivery, car rental, parcel services, and special gifts.

mexamarts does not manufacture, own, or directly sell products unless clearly stated. All vendors are independent sellers and are responsible for their own products and services.


2. User Eligibility

  • You must be 18 years or older to use mexamarts.

  • You agree to provide accurate and complete information.

  • All users must comply with the laws of Pakistan.


3. Account Registration

  • You are responsible for maintaining your account security.

  • Any activity under your account is your responsibility.

  • mexamarts reserves the right to suspend or terminate accounts involved in misuse, fraud, or policy violations.


4. Vendors & Sellers

  • Vendors on mexamarts operate independently.

  • Vendors are responsible for:

    • Product and service descriptions

    • Pricing and availability

    • Order fulfillment and delivery

    • Returns, refunds, and warranties

  • mexamarts reserves the right to approve, suspend, or remove vendors at its discretion.


5. Orders & Payments

  • Prices are set by vendors and may change at any time.

  • Payments must be made using approved payment methods.

  • Cash on Delivery (COD) availability depends on vendor and location.

  • mexamarts is not responsible for payment delays caused by banks or payment gateways.


6. Food Delivery Services

  • Food items are prepared and delivered by independent restaurants.

  • Delivery times are estimates and may vary.

  • mexamarts is not responsible for food quality, hygiene, or taste.


7. Parcel & Delivery Services

  • Parcel services are provided by third-party couriers.

  • Delivery timelines are estimates only.

  • mexamarts is not responsible for delays caused by incorrect details, weather, or unforeseen circumstances.


8. Car Rental Services

  • Car rental services are provided by third-party vendors.

  • Vehicle condition, insurance, and legal compliance are the vendor’s responsibility.

  • Users must follow vendor rental terms and traffic laws.


9. Returns & Refunds

  • Return and refund policies vary by vendor and product category.

  • Perishable items such as food and groceries may not be returnable.

  • Approved refunds will be processed according to vendor and payment provider policies.


10. Cancellations

  • Orders may be cancelled before dispatch, subject to vendor policy.

  • Late cancellations may not qualify for refunds.


11. Prohibited Activities

Users must not:

  • Use mexamarts for illegal or fraudulent purposes

  • Post false, misleading, or offensive content

  • Attempt to damage or disrupt the platform


12. Intellectual Property

All content on mexamarts, including logos, text, graphics, and software, is the property of mexamarts unless otherwise stated. Unauthorized use is prohibited.


13. Limitation of Liability

mexamarts is not liable for:

  • Vendor actions or service quality

  • Delivery delays or service interruptions

  • Any indirect or consequential damages

Use of the platform is at your own risk.


14. Account Termination

mexamarts reserves the right to suspend or terminate accounts without prior notice if these Terms are violated.


15. Privacy

Your use of mexamarts is governed by our Privacy Policy, which explains how your data is collected and used.


16. Changes to Terms

mexamarts may update these Terms at any time. Continued use of the platform means you accept the revised Terms.


17. Governing Law

These Terms & Conditions are governed by the laws of Pakistan, and any disputes shall be handled in Pakistani courts.


18. Contact Us

For any questions or support, please contact:
Email: [mexamartinfo@gmail.com]
Phone: [03145081121]